Effective Date: 02/07/2025

At POP MART, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. Please read it carefully.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us, we may collect personally identifiable information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party gateways)

b. Non-Personal Information

We may also collect non-identifiable information such as:

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • IP address

  • Cookies and usage data

2. How We Use Your Information

We use the collected data for purposes including:

  • Processing and fulfilling orders

  • Communicating with you about orders or inquiries

  • Improving our website, products, and services

  • Sending promotional emails (only with your consent)

  • Preventing fraudulent transactions

  • Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share data with trusted partners who assist us in:

  • Payment processing

  • Order delivery

  • Email marketing

  • Analytics and website optimization

All third parties are required to maintain the confidentiality of your information.

4. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of receiving promotional emails

  • Disable cookies through your browser settings

To make such requests, please contact us at: info@popmart.com

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Third-Party Services

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@popmart.com